I’ll take an old fashioned – NOT!
By BC Solutions, LLC |
A modern customer service organization should be built on modern technology instead of “old fashioned” monolithic hardware. Using an open, standards-based ...
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I think he wants to be a Remote Agent!
By BC Solutions, LLC |
This is a “Beaglier” and his name is “Duke” but we call him “Duke Man”! We believe he wants to be ...
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Do you want your customers talking to your help desk?
By BC Solutions, LLC |
All I really need to show on this blog is one picture and ask one question. I think everybody gets it. But ...
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Did You Drink the Snake Oil
By BC Solutions, LLC |
Were you the unfortunate victim of making a bad choice for your Cloud CXM/CRM vendor? Maybe many of the underlying ...
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